On the SoR Return Orders screen you can get information about your SoR Return Order documents. You can also filter the results based on different criteria. The screen is divided into three main sections: Header (1), Filter (2) and Result (3).
Within the Header (1) you can find a button that allows you to make a new SoR Return Order, Delivery or Lease Return Order.
There’s also a blue magnifier button that’s used to show and hide the Filter section.
When the Filter (2) section is shown, on the left side you will find three buttons – SoR Return Orders, Lines of SoR Return Orders, Items. They change the way you see the results below in the Result (3) section.
- If SoR Return Orders is selected, your result section shows a row for each SoR Return Order order.
- If Lines of SoR Return Orders is selected, your result section shows a row for each particular item that is part of the SoR Return Order. If three different items were returned within the same order, you will see three different rows in the result section for that same SoR Return Order.
- If Items is selected, your result section shows a row for each item that’s in an SoR Return Order and shows the aggregated quantity of its returns.
The rest of the buttons within the Filter section allow you to filter based on something specific like Date Range, Type, Status, From Type, To Type. Most of them are drop down menus where you can select your filters. The different options are described in the table below.
| Option | Meaning |
| Date range (From, To) | Allows you to filter your results based on the time the SoR Return Order was made |
| Type | Shows the type of the document – SoR Return Order |
| Status | Allows you to choose the status of the SoR Return Order – Confirmed, Active, Cancelled. If the status is set to Confirmed, the lines will be in green color. If the status is set to Active, the lines will be in black color. If the status is set to Cancelled, the lines will be in gray color. |
| From Type | Allows you to choose the type of the document. The option would be Contract |
| To Type | Allows you to choose the warehouse from which the SoR Return Order was made |
After choosing the filters you want, you can use the grey magnifier button – , to apply your filters and get your results. Based on your Filter (2) section, the Result (3) section will be visualized differently.
When the Result filter is set to SoR Return Orders, the Result (3) section will show you the SoR Return Orders that happened based on your filter criteria. By default, the system will only show you the most used columns:
| Column | Meaning |
| Type | Shows the type of the document – SoR Return Order |
| Document Number | Shows the number of the SoR Return Order document |
| Date | Shows the date on which the SoR Return Order was made |
| From | Shows who made the SoR Return Order |
| To | Shows whom the SoR Return Order was made for |
| Quantity | Shows the quantity of the items in the SoR Return Order |
| Remaining quantity | Shows the remaining quantity of the items |
Plus a few additional buttons
| Button | Mouse over text | Meaning |
| Lines | Shows you the lines within the SoR Return Order (item ID, name, quantity, stored-in) | |
| More info | Opens more info – the SoR Return Order record |
If you want to add more information about your SoR Return Order documents, there are check boxes that allow you to add more columns to the list of results:
| Column | Meaning |
| Description | Shows the description of the SoR Return Order document (if any) |
| Comment | Shows additional comments (if any) |
| Linked Transactions | Shows the linked transactions (if any) |
| Weight | Shows the weight of the items in the SoR Return Order document |
| Volume | Shows the volume of the items in the SoR Return Order document |
When the Result filter is set to Lines of SoR Return Orders, the Result (3) section will show you the SoR Return Orders that happened based on your filter criteria, one returned item on each row. By default, the system will only show you the most used columns:
| Column | Meaning |
| Type | Shows the type of the document – SoR Return Order |
| Document Number | Shows the document number for each particular SoR Return order |
| Date | Allows you to see the date on which the SoR Return Order was made |
| From | Shows the contract for the SoR Return order |
| To | Shows whom the SoR Return Order was made for |
| ID | Shows the ID of each particular item in the SoR Return Order |
| Name | Shows the name of each particular item in the SoR Return Order |
| Brand | Shows the brand of each particular item in the SoR Return Order |
| Batch | Shows the description of each particular item in the SoR Return Order (if any) |
| UM | Shows the unit of measurement selected for each particular item in the SoR Return Order |
| Quantity | Shows the quantity of each particular item in the SoR Return Order |
| Remaining Quantity | Shows the remaining quantities of the items |
Plus a few extra buttons:
| Button | Mouse over text | Meaning |
| Record Item | Shows the item record | |
| More info | Opens more info – the SoR Return Order record for each particular item |
If you want to add more information about your SoR Return Orders documents, there are check boxes that allow you to add more columns to the list of results:
| Column | Meaning |
| Description | Shows the description of each particular item in the SoR Return Order document (if any) |
| Comment | Shows additional comments for each particular item in the SoR Return Order (if any) |
| Linked Transactions | Shows the linked transactions for each particular item in the SoR Return Order (if any) |
| Weight | Shows the weight of each particular item in the SoR Return Order document |
| Volume | Shows the volume of each particular item in the SoR Return Order document |
When the Result filter is set to Items, the Result (3) section will show you a row for each returned item with aggregated information about its SoR Return orders. The system will show you these columns:
| Column | Meaning |
| ID | ID of the item in the SoR Return Orders |
| Name | Name of the item in the SoR Return Orders |
| Brand | Brand of the item in the SoR Return Orders |
| UM | The unit of measurement of the item in the SoR Return Orders |
| Quantity | The quantity of the item in the SoR Return Orders |
You also have an additional button Record Item – , that shows you information about each particular item in the SoR Return Order.
With this view there are no additional columns that can be shown/hidden with check boxes.